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‎01-01-2022 01:21 PM

HP Recommended
Product: HP Envy 6020
Operating System: iOS

I have changed internet provider was all working fine until now but trying to re connect the printer to the new WiFi is proving impossible I have tried to print off the Network Configuration sheet for a password but possibly out of black ink so nothing I can see !! Getting very frustrated now just need a password !! Any help would be much appreciated 

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1 REPLY 1

‎01-04-2022 09:14 PM - edited ‎01-05-2022 06:57 AM

HP Recommended

@Moneypenny72

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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