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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2710 All-in-One Printer
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Hello

I have a problem with my HP Deskjet 2710 wifi-direct feature. When I connect the printer to my android phone, it does not give me any problems until I try to print a document then it displays a, "printer unavailable" message. How do I solve this?

1 REPLY 1
HP Recommended

Hi @Cinah,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If your printer has the capability of Wifi-direct, then follow the steps from this document

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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