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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- WiFi connection

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
08-09-2024 08:05 AM
Hi @STAWILL,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To connect your new HP printer to a public WiFi network, here’s what you can try.
- Check Printer Compatibility: Ensure your printer supports WiFi connectivity and is compatible with your network setup.
- Use the Printer’s Setup Menu: Most HP printers have a control panel where you can select network settings. Go to the WiFi setup option and follow the prompts to connect to a network. You may need the network name (SSID) and password.
- Use HP Smart App:
- Install HP Smart: Download and install the HP Smart app on your Apple laptop if you haven’t already.
- Setup Printer: Open the app and follow the instructions to add your printer. The app will guide you through connecting your printer to WiFi.
- Manual Setup:
- Printer’s Web Interface: Some printers allow configuration through a web browser. You might be able to access this by entering the printer's IP address in your browser.
- Temporary Hotspot: If the public WiFi network is restricted, you might use your Apple laptop to create a temporary WiFi hotspot. Connect the printer to this hotspot, then configure it for the public network if possible.
- Network Settings: Ensure the public WiFi network allows printers to connect. Some networks have restrictions that might block new devices.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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