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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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My problems started when my HP Deskjet 4133e stopped connecting to my WIFI. After trying to find out how to fix this problem, I decided to uninstall my printer and reinstall it hoping this would work.  I tried reinstalling the printer manually but it did not come up as available.  I've researched HP's support pages and cannot find the correct solution.  So now my printer's WIFI light is still blinking and my printer is not connected to my PC.  Any helped would be greatly appreciated.  I've spent hours trying to fix these problems. It shouldn't be this difficult. Thanks

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Hi @Aggiefab,

 

Welcome to the HP Support Community

 

I understand you are facing a blinking light issue with your HP Deskjet 4133e printer  WIFI light is blinking  WiFi not connecting. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better:

  • How far is the printer located from the WiFi router?
  • Do you have a dual-band router?
  • If you have a dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

While you respond to that, Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating the printer firmware.
  • click here and follow the troubleshooting steps- HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes

Use HP Print and Scan Doctor to check connectivity

Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.

  1. Download HP Print and Scan Doctor.
  2. Run HPPSdr.exe from the download location on your computer.
  3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.
    • If your printer in not in the list, turn it off and on, and then click Retry.
    • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
  4. If a screen prompts you to turn on printer updates, click Yes.
  5. If a screen prompts you to make your printer the default printer, click Yes.

If the issue persists, then please follow the steps mentioned in this document:

click here and follow the troubleshooting steps - Connect an HP printer using Wi-Fi Protected Setup (WPS)
click here and follow the troubleshooting steps - How to Connect an HP Printer to a Wi-Fi Network with HP Smart – Windows 10, 11

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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