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Common problems for Connectivity Issues
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My HP Photosmart 5520 wireless printer has been acting strangely ever since I updated my eero network to 6.10.0.

It won't connect to my WiFi, claiming that the password is incorrect, even though I am certain that it is.

Before the most recent eero update, everything was ok.

I've tried restarting the printer and my eero 6 units, but to no avail.

I'm not sure if the fact that the printer is rather old could be a problem.

Has anyone else had this happen? I haven't gotten in touch with eero support yet because I'm not sure if the problem is with eero.

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