Wifi Blue Light Flashing AGAIN

[Chavlene]

HP DeskJet 4155e  - support staff helped me six months ago via chat to fix it..but I am back with the same issue again  The WiFi is back again blinking and I did the log off and on the router, computer and printer stuff but this time it doesn't work at all.

[Raj_05]

Hi @Chavlene,

Welcome to HP Support Community.  
 

Thank you for posting your query, I will be glad to help you.

I understand that there is a blue light blinking on your HP DeskJet 4155e All-In-One Printer. Do not worry, there is nothing wrong with your printer. The blue light symbolizes “wireless connectivity”. If the blue light is blinking, it means that the printer is trying to connect to a wireless network. You can turn it “off” since you are connected directly to the laptop.

Touch the wireless icon – settings – Turn off the wireless feature. You will notice that the light is now turned off.

Please let me know how it goes!

 I hope this helps. 
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

^ Alden4
HP Support

[Chavlene]

No this did not work - and I am not hard wired to the printer. Please see attached screen shot 

[Raj_05]

Hi @Chavlene,

Thank you for your response, 

Please help is with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

^ Alden4
HP Support