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Recently added a new router so lost wifi connection to my printer.  Did get partially connected using my windows 10 desktop computer. However cannot print from my android phone or tablet now. In the hp smart app the connection says connected "some features unavailable". 

Cannot get connected using phone only. 

Using HP inkjet Plus 4152 printer 

1 REPLY 1
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Hi,

Thanks for using the HP Support Community.

 

Can do a reset and then use HP Smart to setup and connect printer to the new router?

 

These resources will be useful:

Reset wireless

https://www.youtube.com/watch?v=c3UfOD-5huA

 

Connect to network:

https://www.youtube.com/watch?v=kRzEcKkwQlc

https://www.youtube.com/watch?v=KROTRW_TnI4

 

For more tips on HP DeskJet 4152:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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