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‎06-22-2021 11:08 AM

HP Recommended
Product: HP DeskJet 3630
Operating System: Microsoft Windows 10 (64-bit)

So I have a HP DeskJet 3630 inkjet printer 

It has got a issue with wireless printing 

I can copy document, Print through the printer usb 

but when I try to print through wifi direct there's no wifi available,so I tried to checking the printer status and it shows wireless on-Pass Wireless working-Fail, Please help me fix this issue!

 

 

Category:
1 REPLY 1

‎06-25-2021 10:08 AM

HP Recommended

@prashant33

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are the printer and smartphone connected to the same wireless network? 
  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
  • Could you share the screen where it's asking for the password? 

While you respond to that, let's try these steps: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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