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‎04-10-2023 07:38 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T8AV)

I have purchased a new HP Omen, downloaded Windows 10 from the official Microsoft website, and installed it on my computer. Now I am missing several drivers, including the WIFI driver, which is crucial for me to install the remaining drivers. How can I solve this problem?
I tried to download some WIFI drivers from the official HP website and transfer them via USB to install on my new computer, but it seems that either I didn't know which drivers were the right ones or it simply doesn't work.

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3 people had the same question
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Accepted Solutions

‎04-10-2023 08:09 AM

HP Recommended

You're very welcome.

 

Here is the W10 Wi-Fi driver you need for the Mediatek Wi-Fi AX adapter:

 

Mediatek Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140594.exe 

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5 REPLIES 5

‎04-10-2023 07:46 AM

HP Recommended

Hi:

 

Your PC is only supported by HP for W11.  There are no W10 drivers on the support page.

 

OMEN 16.1 inch Gaming Laptop PC 16-b1000 Software and Driver Downloads | HP® Customer Support

 

I will give you the Wi-Fi driver for W10, but after you can connect to the internet, I recommend you take the free upgrade to W11 by clicking on the blue Windows 11 Installation Assistant button at the link below (1st option), so you can install the W11 drivers and available software from your notebook's support page.

 

Download Windows 11 (microsoft.com)

 

But in order for me to post the link to the Wi-Fi driver you need, I need a little more information from you:

 

Go to the device manager.

 

Amongst the list of devices that need drivers, one of them should be labeled as a Network Controller.

 

That is the Wi-Fi card in need of a driver.

 

Please post the hardware ID for the Network Controller device, so I can figure out what model it is and then I should be able to post the link to the W10 driver for it.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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‎04-10-2023 08:04 AM

HP Recommended

Thank you for the replay, here are the hardware IDs for the Network Controller

Jam96_0-1681135466401.png

 

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‎04-10-2023 08:09 AM

HP Recommended

You're very welcome.

 

Here is the W10 Wi-Fi driver you need for the Mediatek Wi-Fi AX adapter:

 

Mediatek Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140594.exe 

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‎04-10-2023 08:17 AM

HP Recommended

It works! Thanks!!

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‎04-10-2023 08:21 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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