Wifi

[Rebecca6980]

My wifi reset and I can't reset my printer.

[Raj_05]

Hi @Rebecca6980,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you're having trouble reconnecting your HP Smart Tank Plus 551 Wireless All-In-One printer to your Wi-Fi network after a Wi-Fi reset, here are the steps you can follow to re-establish the connection.

1. Check your Wi-Fi Network: Ensure that your Wi-Fi network is up and running properly. Make sure that other devices can connect to the same network without any issues.

2. Printer Display: On the printer's display panel, navigate to the wireless settings or network setup options. This might involve using the touchscreen or physical buttons on the printer. Refer to your printer's user manual for specific instructions on how to access these settings.

3. Reset Network Settings: If your printer's Wi-Fi settings have been reset, you'll need to configure them again. Look for options to reset or configure your Wi-Fi network settings. Follow the on-screen instructions to set up the network.

4. SSID and Password: You'll need to enter the SSID (network name) and password for your Wi-Fi network during the setup process. Ensure that you have this information ready. This is typically found on your router or provided by your internet service provider.

5. WPS (Wi-Fi Protected Setup): Some printers support WPS, which allows you to connect your printer to your Wi-Fi network by pressing a button on your router. If your router supports WPS and your printer does as well, this can be a quick and easy way to establish a connection.

6. Mobile App: If your printer is equipped with Wi-Fi Direct or other wireless features, you might be able to use a mobile app provided by HP to configure the printer's Wi-Fi settings. This can be convenient and user-friendly.

7. Consult the User Manual: If you're unsure about the specific steps for configuring Wi-Fi on your HP Smart Tank Plus 551 printer, consult the user manual or documentation that came with the printer. It will provide detailed instructions for your model.

I hope this helps.

Take care and have a good day.

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Alden4
HP Support