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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hello ,

I want to change the wifi on my printer. How ?

1 REPLY 1
HP Recommended

Hi @Hihi10,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see you need help with the printer connectivity. Please do not worry I am here to help you.

 

Please help us with the Printer serial number or the product number on a private message for further assistance. As we will help you with the network restore.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Check Network Connection: Ensure that your printer is within the range of your Wi-Fi network and that there are no obstacles affecting the signal.

 

To restore the printer to the original network settings:

  • Disconnect the power cord from the router.
  •  Turn off the printer.
  •  Turn off the mobile device/PC.
  •  Reconnect the power cord to the router, then wait for the Internet activity light to display a normal connected status.
  •  Turn on the printer.
  •  Turn on the mobile device/PC.

You may check this link for restoring the wifi: https://support.hp.com/us-en/document/ish_3967769-3956733-16

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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