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Common problems for Connectivity Issues
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HP Recommended
HP desktop
Microsoft Windows 10 (64-bit)

I have a new TP-LINK AX20 Router.  Will Officejet printer 4630 All in One work with this router?  Will not connect.  Am not sure if this printer accepts wpa2/wpa6 mixed wifi.  It will not connect if I use the USB connection to the router.  

2 REPLIES 2
HP Recommended

wpa2 or wpa3 (Not 6) - it is a wifi 6 router.  

HP Recommended

@LCDC1

 

Welcome to the HP Support Community.

 

If you would like to use HP wireless direct with greater security and if the computer or mobile device supports WPA2 encryption, select the option that will enable security. With security enabled, only users with the password can connect wirelessly to the printer. Without enabling security, anyone with a wireless device within the wireless range of the printer can connect to the printer.

 

Also, The HP Officejet 4630 series only supports connections using 2.4GHz. Make sure your net is on this.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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