• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎09-17-2024 02:48 PM

HP Recommended

I have a HP 3510e. It will not print from my computer. When I try to print from my phone it says "no air printer found." I don't know if it has to do with a reset they did on our internet or what the problem is. Would appreciate any assistance.

Category:
1 REPLY 1

‎09-19-2024 06:38 AM

HP Recommended

Hi @Sandy567 

 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.
 

If you have made changes to your internet connection then i would request you to restore the printer back to defaults and try setting up again.

Please refer to this docuement, Click HERE
 

You may also check additionL troubleshoooting steps  HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj

Raj2111
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.