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HP OfficeJet Pro 8035e All-in-One Printer

I can get printer to work with new laptop and new internet.  Says bad certificate 

1 REPLY 1
HP Recommended

@Jlbird1,

 

Welcome to the HP Support Community! We're thrilled to have you on board! 

 

Thanks for posting your query! We're here to help you get back up and running. 

 

Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

Could you please provide the error details and a screenshot of the error code?

 

We're looking forward to helping you get back up and running! 

 

We're all ears! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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