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‎07-02-2022 11:52 AM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer
Operating System: Microsoft Windows 11

I have this apparent "artifact" on my Windows Update list:  Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.2402.1741. 

 

When I select "Install now", it apparently installs, but the next time I go to Windows Update, it's back.

 

Is there someway to  clear this out?

 

21 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-02-2022 12:20 PM

HP Recommended

Hi:

 

Yes, you can prevent the update from showing up again by running the Microsoft Hide Windows Update utility that I zipped up and attached below.

 

Run the utility.

 

It will search for updates.

 

Check the box to hide the Hewlett-Packard - USB update.

 

The utility will run and then report the problem is 'fixed.'

 

Restart the PC.

 

If the update is still there, try to run it again and it should disappear the next time.

View solution in original post

wushowhide.zip
13 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎07-02-2022 12:20 PM

HP Recommended

Hi:

 

Yes, you can prevent the update from showing up again by running the Microsoft Hide Windows Update utility that I zipped up and attached below.

 

Run the utility.

 

It will search for updates.

 

Check the box to hide the Hewlett-Packard - USB update.

 

The utility will run and then report the problem is 'fixed.'

 

Restart the PC.

 

If the update is still there, try to run it again and it should disappear the next time.

wushowhide.zip
13 people found this reply helpful
Was this reply helpful? Yes No

‎07-05-2022 08:50 AM

HP Recommended

This worked perfectly.

 

Thanks for you help.

2 people found this reply helpful
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‎07-05-2022 09:08 AM

HP Recommended

You're very welcome.

1 person found this reply helpful
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