Wireless Blue light not on and Computer can't find printer

[nberg99]

I have been using the printer with laptop for along time with no issue.  Now it won't print.  The laptop cannot find the printer. The wireless blue light in the bottom right corner of the printer is not on.  I have rebooted both the printer and computer.  I have reset the wireless connection on the printer to factory default and uninstalled the software for the printer on the laptop.  I reconnected the printer to the network and it connects but the blue light does not come back on.  I reinstalled the software on the laptop as well.  Let me know if you need more info.  Please help.

Nick

[Riddle_Decipher]

@nberg99 Here's all you need to know and do, to resolve the issue:

• First, try restarting your computer, printer and wireless router.

• Is your printer connected to your network? 

  To check if your printer is connected to your network:

  • Print a Wireless Network Test report from the printer control panel. On many printers pressing the Wireless button allows direct access to printing this report. Consult your manual for instructions.
  • On the Wireless Network Test report check the following:
    1. In the Diagnostic Results "Connectivity" area, is Connected indicated as PASS?
    2. If not, your printer is not connected to any network at this time. Ensure your wireless router is turned on and functioning properly.
    3. You may need to connect your printer to your network again. Follow these instructions
    4. Check any messages at the top of the report that can help you correct the problem, and follow the instructions shown.
    5. In the "Current Configuration" area, does the "Network Name (SSID)" match your network name?
    6. If your printer is not connected to your network, you will need to reconnect the printer to your network. Follow these instructions

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

P.S: Welcome to HP Community 😉

Let me know how that pans out,

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have a good day, ahead.