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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color LaserJet Pro MFP M283fdw
macOS 12.0 Monterey

After our internet provider changed the router and renamed the WiFi network, the printer started to give an error, and it is unable to connect to the WiFi network. Now, we cannot have the printer connected for an unknown reason.

 

When I turn on the printer, a message pops up on the screen saying: 'Wireless Cable connection issue. Contact HP service.

 

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