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‎03-05-2021 05:34 PM

HP Recommended
Product: iphone
Operating System: iOS

When trying to wireless print from any of my IOS devices it will only print out No 10 envelope sized text onto the letter sized paper. When printing wirelessly from PCs all works fine. The print option on the iphone will not allow a different selection of paper size. This seems to have started after a recent IOS update. On phone with Apple for an hour with no success. In the end blamed HP. All printer software up to date. Checked paper default size ect.

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1 REPLY 1

‎03-09-2021 10:11 AM

HP Recommended

@Hunter777, Welcome to HP Support Community!

 

Are you using the HP Smart App or the AirPrint option to print from?

Does the print preview look good?

 

Meanwhile, refer to the documents below for help-

 

HP Printers - Printing with Apple AirPrint (iOS) 

HP Printers - Install and Use the HP Smart App

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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