Wireless Printing LaserJet 200 color M251nw and Windows 11

[MFuller87]

My wireless printer (LaserJet 200 color M251nw) worked fine until Windows 11 took over. I have followed all steps suggested in support to reinstall drivers, Restore Defaults, run Wireless Network Test Report, enter the router password, use the WPS option on the router, enter the printer passphrase. Nothing works.

I checked the list of supported printers and could not find it on the list. Does this mean I have an irrelevant printer as far as Windows 11 is concerned?

[Betty0610]

@MFuller87

Welcome to the HP Support Community.

I'd be happy to help.

Let's try to do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer. 

Once done, please download and install the software from here: 

https://support.hp.com/in-en/drivers

Let me know if this helps.

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