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Common problems for Connectivity Issues
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‎11-05-2020 05:27 PM

HP Recommended
Product: HP Office Jet 3830
Operating System: Microsoft Windows 10 (64-bit)

The printer suddenly stopped connecting to the WiFi. When I try to reconnect the printer tells me my password is incorrect. It is most definitely not. I have searched this forum and done every trouble shooting step regarding connection issues like this. I took the printer and set it right next to the router, it is not a wifi bad signal issue. I reset the modem and router about 12 times. I reset to factory defaults, I tried uninstalling the printer and re-installing on my Windows 10 machine. I have just about had it. I have spent more time on this then the printer costs. I can connect the printer by cable to my Windows 10 machine but in order to print anything on the instant ink plan, wifi must work. Please help me.

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2020 06:19 PM

HP Recommended

Holy crap it is working. I have a nighthawk router and when on the page I updated firmware and now the printer up and connected all on it's own. I am still pretty frustrated at how much time I spent on this but hopefully it helps someone else.

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1 REPLY 1

‎11-05-2020 06:19 PM

HP Recommended

Holy crap it is working. I have a nighthawk router and when on the page I updated firmware and now the printer up and connected all on it's own. I am still pretty frustrated at how much time I spent on this but hopefully it helps someone else.

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