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Locked

‎01-12-2022 10:23 AM

HP Recommended
Product: HP OfficeJet Pro 6968
Operating System: macOS 10.15 Catalina

My printer does not stay connected wirelessly after printing one job.  I have to manually turn off the wireless connection then turn on again for each print job. I have turned off the printer, unplugged it, then restarted multiple times. I have deleted and reinstalled the wireless information. Still not working. Up until the past month, I was able to print from my phone anywhere in the house, and print anything from the computer, be it PDF or Word doc or other. I cannot now print from my phone at all, and as I said I have to reset the printer every time I want to print from the computer.

Please help!!!

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