Wireless hardware missing or not seated

[Shak33]

Wireless hardware Missing or not seated. This is the message I get when I turn the printer on. It now no longer connects to the network.  Or even print, copy and scan.

[Echo_Lake]

@Shak33

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Reset the printer:

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Let us print a wireless test report:

• On the printer control panel, swipe left, and then touch Setup.
• Touch Self Diagnostics.
• Touch Run Wireless Test.

If wireless ON and wireless working says 'fail', I'm afraid this is a hardware issue with the printer. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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