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Locked

‎08-19-2024 03:03 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 11

The wireless icon disappeared and I can't get it back. Details: My laptop updated to Windows 11. Printer quit working. Didn't realize they were connected at first. I tried clicking the wireless icon on the printer touch screen, but the options didn't help. Then I tried resetting factory network settings. When I did that, the wireless icon disappeared and it wants me to use ethernet. There is no option anywhere for a network setup wizard or wireless setup at all. I tried uninstalling the printer on my laptop, but I cannot reconnect because the printer is not on wireless anymore. I'm at my wit's end. Please help me get the wireless icon back on my touch screen! I assume that will allow me to reinstall the printer on my laptop. TIA! 

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