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‎12-13-2020 08:43 PM

HP Recommended
Product: HP office jet pro 9010
Operating System: Microsoft Windows 10 (64-bit)

All of a sudden my HP 9010 office jet lost its wireless connection and wireless icon on the printer. There is no longer anything in the menu to reconnect to wireless and it’s not connected. All of the help articles say to run the wireless setup wizard however that is all gone on the touchpad so need help getting it back. Any suggestions?

Category:
30 people had the same question
3 REPLIES 3

‎12-14-2020 03:46 AM - last edited on ‎12-14-2020 04:35 AM by Retired

HP Recommended

Hello,

 

I have the same question. Any suggestions are welcome.

 

Thanks and Reagards,

Rhea

******

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‎12-15-2020 09:13 AM

HP Recommended

same question.  how can I set up wireless when the wireless icon is not on the touch screen...  it was working fine as recently as yesterday.

1 person found this reply helpful
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‎12-18-2020 05:15 PM

HP Recommended

I had this issue and solved it (at least for me).  Worth a shot...

 

1. Settings.

2. Scroll down to Printer Maintenance.

3. Scroll to Restore.

4. Restore Settings (I ran Restore Factory Settings prior to Restore Settings - it didn't do anything by itself, but if my steps don't work, try Factory before Restore Settings)

 

Let it do it's thing.  When it restarted, I had a blinking blue wifi light and the wireless icon was back.  Follow the prompts, finish set up in HP Smart.

2 people found this reply helpful
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