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‎11-18-2021 09:38 AM

HP Recommended

My HP OfficeJet Pro 9025 just quit working.  I’ve determined that the wireless is disabled but I can’t figure out how to get it enabled.  I’ve looked and looked and tried all the solutions I could find with no success.  I did download the Smart App and it says it is enabled on the app but the printer is still not enabled for wireless.  This is really frustrating.  How do I enable the wireless on the printer again?

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3 people had the same question
1 REPLY 1

‎11-21-2021 11:07 AM

HP Recommended

Hi@CindyAlaska,

 

Welcome to the HP Support Community!

 

 

We was finally able to re-enable the WiFi. Leaving the steps here in case anyone else runs into this problem:

 

Here are the steps:

  1. "Remove" non working version of print from my Printer List
  2. Pick up the printer and move it somewhere I can connect it with a wire.
  3. While wired. install HP Smart app, use to to add the printer
  4. Run the HP Smart App / Printer Settings / Advanced / Network / Wireless 802.11 
  5. Enable and connect to WiFi
  6. Exit the App
  7. Remove the Printer
  8. Unplug the Ethernet and move it back to where it belongs
  9. Turn it on, Run HP Smart App and Add Printer again

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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