Wireless issue does not give me a option on laptop only Lan option

[Shan0000]

Good day please asssit no option to set up wifi only Lan option and says that windows 7 has expired could this be why or is there no wifi drivers? It's a Hp620 laptop

[Paul_Tikkanen]

Hi:

W7 is no longer in support but everything should still work.

There can be one of several different Wi-Fi adapters HP could have installed in your notebook.

Go to the device manager.

If the wifi adapter is missing a driver, there will be a device listed under an 'Other devices' category labeled as a Network Controller.

If you see such a device, please post the hardware ID for it so I can figure out what driver it needs.

Use this guide for how to find the hardware ID for a device.

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[Shan0000]

 

Hi there thank you firstly so much for you help. They only thing I could find was the following on hardware ids see attached image hope it helps. 

I have tired everything 

Thank you so much

[Paul_Tikkanen]

You're very welcome.

You need this Wi-Fi driver for the hardware ID you posted:

Realtek RTL8191SE 802.11b/g/n Wireless LAN Driver for Microsoft Windows 7:

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52330.exe 

[Shan0000]

Thanks so much is there a link? 

[Paul_Tikkanen]

You're very welcome.

I gave you the link yesterday.

This is the link...

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52330.exe 

[Shan0000]

Does not open 😔

[Paul_Tikkanen · Accepted solution]

Try the link from your notebook's support page.

Driver - HP 620 Notebook PC | HP® Customer Support

It is recommended to use Microsoft Edge to access the HP support pages.

You can download it from the link below, since you can connect via ethernet for now.

Microsoft Edge

[Shan0000]

Hi Paul. Thank you so much it worked you are the best and know your stuff! 😀😀 Last question I am trying to download windows 8 or something as the 7 expired but I don't seem to get the right one any advise maybe?

Thanks once again. 

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

How about giving the free upgrade to W10 a try?

Here's how to do that...

Make a bootable W10 USB installation drive with the media creation tool.

Download Windows 10 (microsoft.com)

After the media has been created, do not boot from the media.

Open the flash drive in Windows explorer and double-click on the setup application you see in the list of files to begin the upgrade process.

You can go back to W7 within 10 days if things don't work right as long as you don't delete any of the upgrade files or the Windows.old folder.

How to Easily go back to Windows 7 from Windows 10 in 2021 | Roll Back to Windows 7 from Windows 10 ...