Wireless issue

[Habibakaya]

Offline printer and I can not get the printer online again 😢

[VikramTheGreat]

Hi @Habibakaya,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP printer is showing as offline. Here are the steps to bring it back online:

1. Restart Everything

• Turn off your printer, computer, and Wi-Fi router.
• Wait 30 seconds.
• Turn on the router first, then the printer, then your computer.

2. Check Printer Connection

• If using Wi-Fi:
  • Make sure the printer is connected to the same network as your computer.
  • On the printer, print a Wireless Network Test Report (usually by pressing the Information (i) button).
• If using USB, try a different port or cable.

3. Set Printer to “Online” in Windows

1. Go to Control Panel > Devices and Printers.
2. Right-click your HP printer > See what’s printing.
3. In the new window, click Printer in the top menu.
4. Uncheck “Use Printer Offline” if it’s selected.

4. Set as Default Printer

• In Settings > Bluetooth & devices > Printers & scanners, click your printer.
• Click Set as default.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat