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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Wireless network error -MAC address filtering

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09-08-2022 10:54 AM
Love my printer but I just changed internet carriers to TMobile and trying to use Wizard to set up wireless printing and tho I know everything is right, it is unsuccessful to connect. Printing Wireless Network Test Results states that MAC address filtering may be enabled on your wireless router which can prevent HP from connecting to your wireless network during set up.
solution states to add the mac address of your printer detailed in report to permitted devices for wireless router before continuing. Not being tech savy, I'm racking my brain trying to fix this.
Can anyone provide guidance or share what their solution with this issue has been? I really appreciate it.