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‎05-24-2022 03:54 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

My router was assigned a new user name and password, and now I can't get my printer to connect to it. I have followed the directions in the setup guide and also the instructions in the Smart app and nothing is working.  How do I get my printer to connect?  

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2 people had the same question
1 REPLY 1

‎05-24-2022 06:59 PM

HP Recommended

I have the HP DeskJet 3752 so I’m not sure if this will help for you, but worth a try. I held down the wifi and power button for 3 seconds. The power light starts to blink then the blue wifi light starts to blink after that. I then went to add the printer on the HP Smart App. It didn’t work for several tries until the blinking lights happened in that order. Power lights blinks then the blue wifi light blinks then it’s good to add the printer. Hope this helps. 

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