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‎08-07-2021 01:20 PM

HP Recommended
Product: Deskjet 3750
Operating System: Android 9.0 Pie

Tired all set up. Printed network test results. Nothing is helping. Can't get it initially connected. Says wireless radio on printer turned off. All set up instructions do not help. 

Category:
1 REPLY 1

‎08-10-2021 08:21 AM

HP Recommended

@Fuccoff3, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to connect the printer to the wireless network.

 

Use the WPS method to connect the printer - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

  • Make sure the printer and the mobile device are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Use the HP Smart app to print from your mobile device.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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