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Common problems for Connectivity Issues
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‎01-07-2023 09:48 AM

HP Recommended
Product: HP PageWide Pro 477dw Multifunction Printer

Incorrect wireless password. But it is correct and was working yesterday. All other devise work with the password.

1 REPLY 1

‎01-10-2023 12:17 PM

HP Recommended

Hello Cegomes,

 

  • You can try to connect your printer to some other wifi network. If it does connect, that is the confirmation the printer is not the problem, even when other devices are connected to such wifi.
  • As a recommendation, make sure your wifi signal is working in the 2.4Ghz frequency, as nowadays the 5Ghz band is a little bit crowded and potentially other wifi networks nearby could bring noise and the printer will not connect or have intermittency. 
  • When connecting to the desired wifi signal, make sure your printer is using the same security type (like WPA2-Personal or similar) as the router, as any difference will lead into problems.
I am an HP Employee
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