Won’t connect to wifi

[Yankeeeeeeeeees]

My printer was previously connected to wifi then suddenly disconnected and will not connect again 

[Raj_05]

Hi @Yankeeeeeeeeees,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer was previously connected to Wi-Fi but suddenly disconnected and won't reconnect, here are some troubleshooting steps you can try.

Restart Devices:

• Restart your printer, router, and computer or mobile device. This can often resolve temporary connectivity issues.

Check Wi-Fi Connection:

• Make sure your Wi-Fi network is working properly and that other devices can connect to it.

Reconfigure Printer Wi-Fi Settings:

• On your printer, navigate to the Wi-Fi settings menu and select your network again. Re-enter the Wi-Fi password if prompted.

Use HP Smart App:

• If you have the HP Smart app installed, use it to reconnect your printer to Wi-Fi. The app usually provides a straightforward setup process.

Update Printer Firmware:

• Ensure your printer’s firmware is up to date. Check for updates through the printer's menu or HP's website.

Reset Network Settings:

• On the printer, perform a network settings reset to clear any saved Wi-Fi settings and start fresh.

Check Router Settings:

• Ensure your router is not blocking the printer. Check your router’s settings to make sure it’s not filtering or blocking devices.

Check IP Address Conflicts:

• Ensure there are no IP address conflicts in your network. If multiple devices are using the same IP address, it can cause connectivity issues.

Re-add Printer:

• Remove the printer from your list of devices on your computer or mobile device and then re-add it.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support