Zero rotating hp smart tank 580

[Loubina]

My printer doesn’t work and show a zero rotating on the screen

[Raj_05]

Hi @Loubina,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Smart Tank 580 printer is displaying a "Zero rotating" message on the screen and is not functioning properly, it could indicate a hardware issue with the printer's mechanisms. Here are a few steps you can take to troubleshoot the problem.

• Restart the printer: Turn off the printer, unplug it from the power source, wait for a few minutes, and then plug it back in. Turn on the printer and check if the issue persists.
• Check for any obstructions: Open the printer cover and check if there are any obstructions such as paper jams or foreign objects inside the printer that may be preventing the rotating parts from moving properly. If you find any obstructions, carefully remove them.
• Check ink levels: Ensure that there is sufficient ink in all the ink tanks. If any of the ink tanks are empty or low, replace them with new ink bottles.
• Reset the printer: Perform a reset on the printer to see if it resolves the issue. Refer to your printer's user manual for instructions on how to perform a reset.
• Update firmware: Check if there are any firmware updates available for your printer and install them if necessary. Firmware updates can sometimes fix bugs and improve the overall performance of the printer.

By following these steps, you may be able to troubleshoot the "Zero rotating" error on your HP Smart Tank 580 printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support