can't connect HP 8610 printer to new ATT Internet Air hub

[RhondaStB]

I recently signed up for ATT's Internet Air and I now have a "hub" that connects wirelessly with my devices.  I've had no problem connecting to other devices in my home, but cannot connect it to my HP 8610 printer.  When I go through the Wireless Wizard set up, the printer "finds" the network name and I put my password in.  Then, I get an message on the printer screen that it can't connect.  I have tried to get help from ATT, but they have not been able to help me.  I would appreciate any help.  (Note: I was able to connect my printer wirelessly with my previous ATT DSL internet service.). Thanks!

[Raj_05]

Hi @RhondaStB,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

To connect your HP Officejet Pro 8610 printer to a new AT&T Internet Air hub, you will need to follow the steps below.

• Make sure your printer is turned on and connected to a power source.
• Press the Wireless button on your printer's control panel to open the Wireless menu.
• Select "Wireless Setup Wizard" and follow the prompts to connect your printer to the new network.
• If prompted, enter the Wi-Fi network name (SSID) and password for your AT&T Internet Air hub.
• Once your printer is connected to the new network, print a test page to confirm that it is working properly.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support