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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- can't get my printer back on wireless

Create an account on the HP Community to personalize your profile and ask a question
02-16-2025 03:31 PM
@Gammy53, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer not getting back on wireless!
We're thrilled to have the opportunity to assist you and provide a solution.
I can help you troubleshoot this! Try these steps:
Restart Everything – Turn off your HP printer, router, and computer. Wait 30 seconds, then turn them back on.
Check Printer’s Wi-Fi Connection – On the printer’s control panel, go to Settings > Network/Wireless Settings and make sure it's connected to the correct Wi-Fi network.
Reconnect the Printer – If it's not connected:
- Go to Wireless Setup Wizard on the printer.
- Select your Wi-Fi network and enter the password.
Run HP Print and Scan Doctor – If you're on Windows, download and run HP Print and Scan Doctor from HP’s website to detect and fix network issues.
Check Router Settings – Ensure your printer and computer are on the same network band (2.4GHz or 5GHz). Some printers only work on 2.4GHz.
Reinstall Printer Drivers – On your computer, remove the printer and reinstall the drivers from HP’s support website.
Let me know what happens after these steps! 😊
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee