can't print on my all in one hp printer from my laptop windows 11

[Dick483]

Laptop, windows11, doesn't print on my HP officejet 9120

[Dragora]

Hi Dick483

If your HP Officejet 9120 is not printing from your laptop with Windows 11, follow these troubleshooting steps to resolve the issue.

1. Check Printer Connection

• USB Connection: Ensure the USB cable is securely connected to both the printer and the laptop.
• Wireless Connection:
  • Ensure the printer is connected to the same Wi-Fi network as your laptop.
  • Check the Wi-Fi signal on your printer's control panel.

2. Set Printer as Default

• Go to Settings > Devices > Printers & Scanners.
• Select your HP Officejet 9120 from the list of printers.
• Click on Manage, and then click Set as default.

3. Check Print Queue

• Go to Settings > Devices > Printers & Scanners.
• Select the HP Officejet 9120 and click Open queue.
• Make sure there are no stuck print jobs. If there are, cancel all documents.

4. Update Printer Drivers

• Visit the HP Support page and search for your printer model (HP Officejet 9120).
• Download and install the latest driver for Windows 11.
• Alternatively, you can let Windows update the driver:
  • Right-click the Start button and select Device Manager.
  • Expand Printers, right-click your printer, and select Update driver.

5. Run HP Print and Scan Doctor

• Download and run the HP Print and Scan Doctor.
• This tool can diagnose and fix many printing, scanning, and connectivity issues.

6. Check Windows Update

• Ensure your Windows 11 is up to date:
  • Go to Settings > Update & Security > Windows Update.
  • Click Check for updates.

7. Troubleshoot Printer

• Go to Settings > Update & Security > Troubleshoot.
• Select Additional troubleshooters.
• Click on Printer and run the troubleshooter.

8. Restart Printer and Laptop

• Turn off your printer and laptop.
• Unplug the printer from the power source and wait a minute.
• Plug the printer back in and turn it on.
• Restart your laptop and try printing again.

I hope the above is helpful