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‎08-16-2022 08:46 AM

HP Recommended
Product: HP OfficeJet 9012 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP OfficeJet 9012 won't print since upgrading to Windows 10 on my laptop.

Category:
1 REPLY 1

‎08-16-2022 09:44 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Suggest to do the following:

 

1. Reset wireless

This example will be useful:

https://www.youtube.com/watch?v=YVG4Vt3mL6s

 

2. Download & Install HP Smart app to print and scan:

This example will be useful:

https://www.youtube.com/watch?v=L2KmbaPEwGU

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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youtube.com/watch?v=YVG4Vt3mL6s
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