cannot access hpinstantink.com and message is: Hmmm...Your internet access is blocked

[JAK26]

Each time i try to enter hpinstantink.com the system comes back with:  Hmmm...your internet access is blocked

[me226]

I have same problem (internet access blocked) with Chrome on Windows 10 using McAfee LiveSafe

[Betty0610]

@JAK26

Welcome to the HP Support Community.

Let's remove and add web services:

To remove Web Services 1. From the printer control panel display, touch (ePrint), and then touch (Web Services Settings). 2. Touch Remove Web Services.

To set up Web Services using the printer control panel 1. From the printer control panel display, touch Setup. 2. Touch Web Services Setup. 3. Touch Accept to accept the Web Services terms of use and enable Web Services. 4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates.

NOTE: If a printer update is available, the printer will download and install the update, and then restart. You will have to repeat the instructions from step 1 to set up ePrint.

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network.

5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[Betty0610]

@me226

Welcome to the HP Support Community.

I'd be happy to help.

Which Printer do you have?

Let us know 🙂

Thanks!

[JAK26]

Thank you for the offer to help.  My printer is an HP ENVY 5660.  I did however solve  the problem in my McAfee LiveSafe.

[hopeful42]

hp officejetpro8710

[Betty0610 · Accepted solution]

@JAK26

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a nice day and stay safe!:)