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‎10-02-2024 05:18 PM - last edited on ‎10-10-2024 11:25 AM by Retired

HP Recommended

i have a hp envy 6020e printer thru all in one plan with hp. the printer is on line with hp, and the printer prints fine. however, pinter account info does not show up on my hp dashboard. hp tech support tried twice, but still not account info. we've un nstalled and re-installedbut everything works fine, but cannot print web services page to add my account with  hp dashboard

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2024 08:16 AM

HP Recommended

Hi @GRAMPEE,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

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1 REPLY 1

‎10-04-2024 08:16 AM

HP Recommended

Hi @GRAMPEE,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
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