cannot connect to wifi ENVY 6055e

[Denny49]

cannot connect to wifi, envy 6055e

[Raj_05]

Hi @Denny49,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're having trouble connecting your HP ENVY 6055e printer to Wi-Fi, here are some general steps you can follow to troubleshoot the issue.

Check Wi-Fi Settings on the Printer:

• Make sure the printer is turned on.
• On the printer's control panel, navigate to the settings or wireless menu.
• Check if Wi-Fi is enabled and if the printer is connected to the correct network.

Verify Wi-Fi Credentials:

• Ensure that you are entering the correct Wi-Fi network name (SSID) and password.
• Double-check for any typos.

Restart Printer and Router:

• Turn off the printer and unplug it from the power source.
• Restart your wireless router by unplugging it, waiting for about 10 seconds, and then plugging it back in.
• Wait for the router to fully restart, then plug in and turn on the printer.

Move the Printer Closer:

• If the printer is too far away from the wireless router, it may have trouble connecting. Move the printer closer to the router and try again.

Check for Signal Interference:

• Other electronic devices and appliances can interfere with the Wi-Fi signal. Move the printer away from such devices, especially if they are wireless.

Update Printer Firmware:

• Visit the HP support website and check if there are any firmware updates available for your printer. If so, download and install them.

Factory Reset:

• As a last resort, you can perform a factory reset on the printer. Keep in mind that this will reset all settings on the printer.
• Refer to the printer's user manual or support documentation for instructions on how to perform a factory reset.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support