cannot connect to wifi

[FRANCYVIBES]

i have changed wifi router and need to reconnect my printer to the new wifi , i don't seem to be able to connect either from my iphone or my mac, can someone help out? thanks

[Herdmu]

I cannot connect or print either. Printer says ready.....but when I try to print I get a message that the printer is "asleep"

[Ric_ob]

Hello, @Herdmu 

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.

To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

 
Please let us know if you have any additional questions or concerns. Our job as HP moderators is to monitor all traffic on the community.

Thank you.

[Ian171]

HP Envy 6010. I have a new router and want to connect wirelessly to my new wifi, but having no joy!