cannot remember admin sign on

[SamK1104]

HP officejet 5200

cannot remember admin info

[A_Gayathri]

Hi @SamK1104 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've forgotten the administrator password for your HP OfficeJet 5200 series printer, you can try resetting the printer to factory settings to clear the password. Here's how you can do it:
 

Steps to Reset HP OfficeJet 5200 to Factory Settings:

1. On the printer's control panel, swipe down from the top to open the Dashboard.
2. Tap the Setup icon (looks like a gear or wrench).
3. Scroll down and select Printer Maintenance or Restore Settings.
4. Select Restore Factory Defaults or Restore Settings, and confirm the action when prompted.

This will reset all settings, including the admin password. After the reset, you should be able to set a new administrator password during the initial setup process.
 

Refer to this document: HP OfficeJet 5200 All-in-One Printer series User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.