cant connect my laptop to printer ...new wifi box added today

[1sp58]

keep searching through my available blutooth and available networks just still not conecting

[Garp_senchau]

@1sp58, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Refer printer's User manual for printer specific steps.

1. Reset the Printer’s Network Settings 

From the printer control panel, touch or swipe down the tab at the top of the screen to open the 
Dashboard, and then touch (Setup).

Touch Network Setup.
Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.

This clears any old Wi-Fi credentials, allowing you to reconfigure the printer for the new network.

Alternatively, you can use the HP Smart app or the printer's web-based setup page (accessed via the printer's IP address) to connect the printer to Wi-Fi.

2. Check Your Router’s Compatibility

• Ensure that the Wi-Fi network is using the 2.4 GHz frequency, as the LaserJet P1102W may not be compatible with 5 GHz networks.
• If your new router is dual band (2.4 GHz and 5 GHz), make sure the printer is connecting to the correct band.

You may also refer these guides: 

• Restore Wi-Fi setup
• HP Printer Wi-Fi setup
• Wireless Test report
• Troubleshoot a Wi-Fi connection

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,