cant connect new hp deskjet 3752 printer to laptop

[dd76]

I just got this new HP DeskJet 3752 printer today and it tells me to go to 123.hp.com to download and install the software and edrives, when i get there they want me to put in my serial number and click on the one that identifies my printer and then it tries to connect but it keeps saying it cant find device. Then it tells me to attach the usb cable to help connect it still cant connect then im told to download the hp printer and scanner doctor but when i click on the link it wont download it. I have been at this for hours and I am almost to ready to throw it out the dang door

[sandytechy20]

@dd76

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.