cant connect printer to wifi/ pin

[sumudsterling]

Please help me connect my hp 2755 printer to wifi...and where is this pin i need is it on a sticker on the side on my printer? why does hp make this so hard LOL

[Gaya1239]

Hi @sumudsterling ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to connect your HP DeskJet 2755 All-in-One Printer to WiFi can indeed be tricky, but I'll guide you step by step to make it easier. The PIN you need for WiFi setup depends on the type of connection you’re using.

Step 1: Identify the Type of WiFi Setup HP printer setup (HP Smart app)

HP printers support two common methods for WiFi setup:

1. Wi-Fi Protected Setup (WPS): Uses a PIN or button.
2. HP Smart App: Uses a guided setup process.

Step 2: Find the PIN (if using WPS) Find the wireless network password or PIN to connect an ...

If you're asked for a WPS PIN:

1. Look for a sticker on your printer (often on the back or bottom). It might say "WPS PIN."
2. If the PIN isn’t there:
   • Press the Wireless and Information buttons on the printer at the same time. This will print a page with the PIN.
   • Alternatively, access the printer's control panel. If there's a display, navigate to the Wireless Settings or WiFi Setup menu to generate the PIN.

Step 3: Connect Using WPS (No PIN) Connect an HP printer using Wi-Fi Protected Setup (WPS)

1. Press and hold the Wireless button on the printer until it starts flashing.
2. Press the WPS button on your router within two minutes.
3. The printer should connect automatically.

Step 4: Use the HP Smart App (Simpler) HP printer setup (HP Smart app)

1. Download the HP Smart App from the Microsoft Store, Google Play Store, or Apple App Store.
2. Open the app and select Set Up a New Printer.
3. Follow the on-screen instructions. The app will detect your printer and guide you through connecting it to WiFi.
    

• Reset the WiFi Settings: Press and hold the Wireless and Cancel buttons until the wireless light starts blinking.
• Ensure your printer and device (phone or computer) are on the same WiFi network.
• If setup fails, restart the printer, router, and device.
  
  Troubleshoot a Wi-Fi connection to an HP printer
   

I hope this helps. 

Take care and have a good day.

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