-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- cant connect to new wifi

Create an account on the HP Community to personalize your profile and ask a question
08-22-2024 06:18 PM
We got new wifi and I can't connect my printer to it. I've restarted the printer, I've tried in the app and I've followed all the instructions on the website and it won't connect. It's not even listed as an option on the screen of the printer.
08-22-2024 10:37 PM
General help for new modem
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.
One of these resets should work
HARD reset of HP Office Jet Pro 8028. As the printer is booting up press the back arrow icon 4 times in a row until the support menu comes up. Choose FULL RESET if it is there or watch 1:12 into this video
Factory restore 8025e
For Wi-Fi direct setup watch video click here.
Connect direct from Mac to print no need for modem
if you want printer on the modem / router then watch this
Wi-Fi setup video 8035e
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it