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‎08-22-2024 06:18 PM

HP Recommended
Product: HP OfficeJet Pro 8035e All-in-One Printer
Operating System: macOS 12.0 Monterey

We got new wifi and I can't connect my printer to it. I've restarted the printer, I've tried in the app and I've followed all the instructions on the website and it won't connect. It's not even listed as an option on the screen of the printer. 

Category:
1 REPLY 1

‎08-22-2024 10:37 PM

HP Recommended

General help for new modem
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.

One of these resets should work


HARD reset of HP Office Jet Pro 8028. As the printer is booting up press the back arrow icon 4 times in a row until the support menu comes up. Choose FULL RESET if it is there or watch 1:12 into this video
Factory restore 8025e

 

For Wi-Fi direct setup watch video click here.
Connect direct from Mac to print no need for modem

 

if you want printer on the modem / router then watch this

Wi-Fi setup video 8035e 

 

 

 

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