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‎09-30-2024 11:22 PM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer

I had to get a new router and it has a cord which there is no port on my  printer to attach?  Tech who brought router said use USB , that worked a few days.  Now I got the printer on wifi, but it only prints blank pages. Scan Dr. recognizes my printer,  There are several versions downloaded.   It says my wireless version is connected, but I don't see it on my PC.  I am very confused.

1 REPLY 1

‎10-01-2024 02:33 PM

HP Recommended

Hi @Merma51 

 

Welcome to the HP support community.


I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please try this link, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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