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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- changing Network to be used by HP OfficeJet Pro 8725

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01-03-2021 12:44 PM
Wireless printing ident is "Off Line". Just installed TP-Link Deco Mesh WiFi Booster system. My 8725 is still showing Netgear as the network while my new network has a different name, so guessing this is the problem.
I am unable to locate where I am supposed to insert the name of my new network.
01-11-2021 04:00 PM
Welcome to the HP support community.
Restore the printer to the original network settings
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored.
4. Touch Yes.
5. Print the network configuration page and verify that the network settings have been reset.
Set up the printer on your wireless network using Wireless Setup Wizard
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch ( Settings ).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5. Follow the display instructions to complete the setup.
Use HP Print and Scan Doctor to fix connectivity and printing issues.
Download HP Print and Scan Doctor.
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Run HPPSdr.exe from the download location on your computer.
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Once HP Print and Scan Doctor opens, click Start, and then select your printer.
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If your printer is not in the list, turn it off and on, and then click Retry.
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If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
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If a screen prompts you to turn on printer updates, click Yes.
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If a screen prompts you to make your printer the default printer, click Yes.
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Try to print.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee