• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Hp Deskjet 3059A
Microsoft Windows 7 (64-bit)

Hp Deskjet 3059A

1 REPLY 1
HP Recommended

@Rui53 

Hello,


Make sure computer is connected to a 2.4 GHz wireless network. Your printer supports only 2.4 GHz wireless network infrastructure (Single Band 2.4 GHz).

I would clarify that it is only for the configuration of the printer that your device (computer, tablet, etc...) must be connected to a 2.4 GHz wireless network.

Ensure that the wireless light is flashing on the wireless button on the printer control panel.
If the printer is already connected to the computer using the USB cable, follow the steps in the HP document: Changing from a USB to a Wireless Connection.


Please use the HP Deskjet 3050A e-All-in-One Printer series - J611 Full Feature Software and Drivers to install your printer.

 

Don't hesitate to contact us in case of need.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.