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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- configure wireless internet

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02-04-2022 05:16 AM - edited 02-04-2022 05:24 AM
Hello,
Make sure computer is connected to a 2.4 GHz wireless network. Your printer supports only 2.4 GHz wireless network infrastructure (Single Band 2.4 GHz).
I would clarify that it is only for the configuration of the printer that your device (computer, tablet, etc...) must be connected to a 2.4 GHz wireless network.
Ensure that the wireless light is flashing on the wireless button on the printer control panel.
If the printer is already connected to the computer using the USB cable, follow the steps in the HP document: Changing from a USB to a Wireless Connection.
Please use the HP Deskjet 3050A e-All-in-One Printer series - J611 Full Feature Software and Drivers to install your printer.
Don't hesitate to contact us in case of need.
Best regards,