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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- connect HP Deskjet 4120e to wifi

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05-14-2025 09:27 AM - edited 05-14-2025 09:27 AM
@Vjeko2201, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you are looking to connect your HP Deskjet 4120e to WiFi:
Here are the steps,
- Reset the Printer: Press the Wi-Fi and cancel buttons together until the printer flashes.
- Download the HP Smart App: Install the HP Smart app on your mobile device.
- Add a New Printer: Open the app and select the plus sign to add a new printer.
- Choose WiFi Network: Select your WiFi network and enter the password.
- Press Information Button: When prompted by the app, press and release the flashing information button on the printer.
- Complete Setup: Follow the instructions on the app to finish the setup process.
If you're having trouble with your HP printer's WiFi connection. Here are some steps you can try to resolve the issue:
Restart Devices: Turn off your printer, computer, and router. Wait for about 30 seconds, then turn them back on. This can often resolve connectivity issues.
Check Network Settings: Ensure your printer is connected to the same WiFi network as your computer. You can print a network configuration page from your printer to verify its connection status.
Restore Network Settings:
Press and hold the Wireless button (🛜) and the Cancel button (❌) from the printer control panel together for three seconds.
Use HP Print and Scan Doctor: Download and run the HP Print and Scan Doctor tool. This tool can diagnose and fix many common issues with HP printers.
Factory Reset: If the above steps don't work, you might need to perform a factory reset on your printer. This will restore the WiFi setup mode, allowing you to reconnect the printer using the HP Smart app.
You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
Also, this - Troubleshoot a Wi-Fi connection to an HP printer | HP® Support
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support